Introduction

At DIGI RESEARCH PTY LTD (“Company”, “we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services, including any associated applications, tools, and features related to our smart lock products (collectively, the “Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Services.

Information We Collect

We may collect the following types of information:
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A. Personal Information
This includes information that can directly identify you, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (credit card, bank account details, etc.)
- Account login credentials
- Smart lock usage data (e.g., access logs, unlock/lock events)
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B. Non-Personal Information
This includes information that cannot directly identify you, such as:
- Device information (e.g., hardware model, IP address, browser type)
- Location data (if enabled on your device)
- Usage data (e.g., website activity, referring URLs)
- Technical data from your smart lock system

How We Use Your Information

We use the information we collect for the following purposes:
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- To provide and maintain our Services:
We use personal information to create and manage your account, process payments, and ensure the proper functioning of the smart lock.
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- To communicate with you:
We may send you information regarding your account, updates, security notifications, and customer service messages.  

- To improve our Services:
We analyze usage data to enhance the performance, functionality, and user experience of our products and website.

- For marketing and promotions (if consented):
With your permission, we may send you promotional offers, newsletters, and other communications about new features or products.

How We Share Your Information

We may share your personal information under the following circumstances:

- Service Providers:
We may share information with third-party vendors who help us operate our Services, such as payment processors, hosting providers, and customer support.

- Legal Obligations:
We may disclose personal information if required by law, in response to legal processes, or to protect the rights, property, or safety of our users and others.

- Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, alteration, or destruction. However, no system can be fully secure, and we cannot guarantee the absolute security of your information.

Your Choices and Rights

You have certain rights regarding your personal information, including:

- Access and Correction:
You may access and update your personal information through your account settings.

- Data Deletion:
You may request the deletion of your personal information by contacting us. Please note that some data may be retained for legal or operational reasons.

- Marketing Preferences:
You may opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze usage patterns, remember your preferences, and improve overall functionality. You can control cookie preferences through your browser settings, but disabling cookies may affect your experience.

International Data Transfers

If you are accessing our Services from outside the country where we operate, your personal information may be transferred and stored across international borders. We ensure that such transfers comply with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:  info@intellilock.com.au

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.